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RETURNS & EXCHANGE POLICIES
BIBLE PHONICS PLUS (BPP) Makes Returns Easy!
Items purchased from BIBLE PHONICS PLUS LLC (BPP) can be returned for refund within sixty (60)days of the date of purchase, as long as the product has not been used and is shipped or returned to us in its original packaging.
Items sold as part of a bundle package may not be returned separately; bundle contents must be received in full for a refund to be processed.
Occasionally we offer special promotions such as “buy 2, get 1 free.” If you would like to return merchandise purchased as part of a promotion, you must also return the free item in order to receive a full refund.
Any item that is returned without the promotional item(s) that was included with the original transaction will have the value of the promotional item deducted from the refund amount.
If you do not include the packing slip or order confirmation email with your return, or if we receive the merchandise after the 60-day return period, a credit will not be issued and your merchandise will be returned to you. Refunds for merchandise will be issued to the original form of payment at the billing name and address on the original order.
NOTE: You are responsible for paying return shipping costs.Shipping charges are not refundable.
We recommend returns be shipped via a method which provides proof of delivery such as UPS, FedEx, or registered mail. Make note of your tracking number for your files. BIBLE PHONICS PLUS LLC is not responsible for items lost during shipping.
If you are experiencing difficulty with your product, DO NOT RETURN IT. Please contact us first at firstname.lastname@example.org or 888-980-9507 for assistance.